Utility Administration Specialist

Operations - Full-Time

Job Description

The Utility Administration Specialist is technical savvy, driven, and passionate about making an impact on the future of clean energy in the US. You have a history of proven success and excel at breaking down complete problems in order to deliver solutions. This role requires someone who is independent, can work from a variety of locations when needed, can manage multiple projects simultaneously, and is willing to go the extra mile for customers.


The preferred candidate has experience in the preparation and review of utility interconnection and incentives requests

Monitor project progress and problem solve projects that may run into setbacks

Prepares and submits documents for utility interconnection, utility rebate programs, and Grid Services enrollment within Service Level Agreement

Processes, monitors and follows up on the rebate reservation and payment, as well as the interconnection approval process within Service Level Agreement

Becomes a subject matter expert in assigned markets on all interconnection/incentive program requirements and processes and serves as a resource for internal stakeholders

Proactively identifies program requirement changes and potential risks

Utility Interconnection/Grid Services Responsibilities

Monitor, manage and process case tickets relevant to interconnection, incentives and grid services.

Communicate with utilities, partners and customers to resolve escalations for resolution to unique corrections that are beyond the scope of the submissions team.

Track process improvements and help develop continuous improvement strategy

Ensure all stakeholders/departments are following up and submitting required paperwork in a timely manner

Ensure Swell project management platforms updated routinely

Organize and maintain customer accounts and related documents

Incentives Programs Responsibilities

Respond to manager and other internal stakeholders requesting Incentive Program status updates

Monitor SGIP risk reports and expiration dates

Work with Swell Ops team members to ensure expiration timelines are being met

Ensure Swell CRM tasks are in current stage


2+ years of relevant job experience in the Solar industry

Demonstrates success with solution oriented support augmented with high energy and a positive attitude

Organized and self-motivated: able to successfully handle and prioritize multiple competing priorities and projects

Good computer skills: MS Suite, G-Suite, Excel and CRM Software (e.g. Salesforce)

Excellent written and verbal communication

High attention to detail

Strong time-management skills

Motivated team player, positive attitude, dedicated

Strong analytical and problem-solving skills, with the ability to work independently as well as collaboratively in a team environment

As this is a remote position, candidates must:

Provide a quiet and distraction-free working space

Have a reliable internet connection that's adequate for their job

Dedicate their full attention to their job duties during working hours

Adhere to break and attendance schedules agreed upon with their manager


Friendly, fun, supportive work environment

Advancement opportunities for exceptional performance

Medical, Dental, Vision, Basic Life, FSA, and 401 (k)

Stock option grants for New Hires

The opportunity to work for a company that is empowering customers and employees and pioneering distributed energy resources

Compensation: $53,000- $55,000 (annually)

How to Apply

Cover letter should address:

Your experience managing a high volume of tasks and escalated customers

Your experience identifying process inefficiencies and steps you took to implement a solution

Your desire to work in the construction and/or renewable energy field

Submit cover letter and resume to careers@swellenergy.com

Swell Energy, Inc is an Equal Employment Opportunity

Swell Energy, Inc. does not discriminate based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Interested? Send your resume to careers@swellenergy.com